1. First contact the Division you believe is the owner or in possession of the public record. The Executive Assistant at each Division should be able to help direct you to the document online.
2. If the Division is not able to locate the record, or if you’re unsure where to start, contact the Department’s Public Information Officer, in the Director’s Office, Mary Woods, (firstname.lastname@example.org) with your Public Records Request. When submitting a request, please keep the following guidance in mind:
- Requests ought to be in writing, either by mail or email to ensure a clear understanding of the request;
- Requests should be as specific as possible and include the requester’s contact information;
- In adherence with NRS Chapter 239.0107, the requester will receive an acknowledgement within five business days of receipt, and an estimated timeframe of when he/she can expect to receive the record. In addition, any potential costs will be provided before work begins to retrieve the public record.
- The public record will be provided as quickly as possible – often within 5 business days. However, more complex requests may require longer time. The Public Information Officer will keep you apprised of the progress and may contact you to seek clarification on the request.
- If the requester wishes to inspect the public record on-site, a time convenient for both the requester and the Division/Agency in possession of the public record will be arranged.
3. Per NRS 239.052, a government entity is granted permission to charge a fee for the actual cost to provide requested documents. However, pursuant to NRS 239.052 (2), the Department of Administration chooses to waive this fee except in instances of extraordinarily large document requests as described in the Fee Schedule for Extraordinary Records Requests.